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We factor in the number of complaints in proportion to the casino’s size, recognizing that larger casinos tend to experience a higher volume of player complaints. It has a high amount of restrained payouts in complaints from players, when we take its size into account. Based on our estimates or gathered data, BetyBet Casino is a small to medium-sized online casino. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc. Our evaluation has led to the casino’s Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos.
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Dear Wendy Scarborough,Thank you for taking the time to share your experience with us. Dear John Ng,We appreciate you taking the time to share your experience. From our records, it seems that your account has now been successfully verified. Please know that this process, while at times difficult, is designed to protect both your account and funds, as well as the security of our platform. Dear Damien Platt,First and foremost, we want to express our sincere apologies for the frustration you’ve experienced during the verification process. The payment provider acts as an intermediary between your bank and our casino, which means any holdup is beyond our direct control.
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